American Express

Senior Analyst-Data Analytics

Job Description

About American Express:

 You Lead the Way. We’ve Got Your Back.

 At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

 Amex Flex:

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite or in a hybrid model

 Business Overview:

 Global Merchant & Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics & Products aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale. If you’re interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in GMNS.

 Job Responsibilities:

 Development, review and/or execution of strategic actionable insights & analytical solutions to drive profitable marketing or servicing actions.

Solving complex business problems by ideation, development & ownership of next generation tech solutions, algorithms, and platforms.

Analyze data to derive business insights and create innovative marketing solutions.

Innovate and enhance existing solutions using big data & advanced analytics.

Build products to bring scale to critical initiatives and enhance productivity.

Qualifications and Skills Required: 

  • Strong analytical and problem-solving skills
  • Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment.
  • Creative thinker with ability to learn quickly and navigate through unstructured initiatives
  • Ability to work effectively in a team environment with strong communication and interpersonal skills
  • Effective in written and verbal communication with partners located globally
  • Good Programming skills are a must
    • Knowledge of SAS, SQL, Java, Hive, Pig, Python, VBA is a plus
    • Knowledge of MS Office – PowerPoint, Excel

Academic Background:

Bachelor's/ Masters in Statistics/Mathematics/Economics/ Engineering with relevant experience

Job Location: Hybrid (Gurgaon)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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