American Express

Associate - Digital Product Management

Posted On

Jan. 23, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

March 16, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Commercial Portfolio Products Development team (CPPD), within Global Commercial Services, is focused on designing and delivering a seamless digital experience that drives customer engagement as well as business growth. The Digital Capabilities team within CPPD team designs and delivers digital tools for middle market, large and global scale companies to effectively lead their Corporate Card programs.

We are looking for a seasoned Product professional to join our growing team and drive development of key Commercial products. The ideal candidate will be enthusiastic about creating digital technologies to enable seamless and intuitive corporate product experiences. The individual in this role will drive the product adoption and strategic plans to launch digital features as part of the Corporate Program Product Development (CPPD) team. The candidate will exhibit strong communication and organizational skills and have a proven record of delivering value while leading multiple priorities and tight timelines.

Purpose of the Role:

Develop, design & deploy insights products for commercial clients providing insights and actionable recommendations to optimize their travel and expense programs. Drive efficiency and scale via automated utilities & solutions that can drive scale and enable deeper penetration of insights products to meet customer needs.

Individual is preferred to bring and build T&E domain expertise, industry and business trends that’s helpful in consultative discussion with key client personas.

Key Responsibilities

Related experience in Product Development or Product Management
Conduct prototyping of insights products and services based on client needs using tools like HIVE, Python, SQL, Tableau
Leverage advanced analytics to drive innovative solutions
Proven history of delivering adoption of digital product
Partner with technology to put offline products to scalable digital roadmap, manage end to end delivery plan and associated risk.
Plan and drive the PI delivery schedule
Solid understanding of user-centric design principles and agile methodologies·
Excellent communication, collaboration, and critical thinking skills
Experience in collaborating with corporate clients and Enterprise software solutions
High diligence with an eye for accuracy and controls
Strong results-orientation, resourcefulness, and flexibility to overcome significant obstacles to achieve goals in a demanding environment

Minimum Experience:

3-5 years of relevant work experience
Prior experience in financial sector preferred and having product mindset.
Expertise in programming tools Python / Hive / SQL / VBA / Tableau
Knowledge and application of statistical methods
Expertise in end-to-end automation of solutions
Strong Client and stakeholder management; Communication skills; Presentation skills
Bachelor’s degree in engineering, Computer Science, Statistics, Econometrics, Mathematics, Operations Research

Preferred Qualifications:

Experience in payments, financial sector (any other relevant) industry preferred
Experience with analytics for commercial clients / travel & expense programs / fintechs preferred
Experience in digital product development / exposure to implementation of Agile/Scrum methodologies.
Experience in designing scalable solutions and lead implementation of complex data product
Strong program management, analytical & problem-solving skills
Ability to think abstractly and deal with ambiguous/under-defined problems

Functional Skills / Technical Skills

Experience in product development
Good Presentation skills
Solution Designing
Analytics, Insights & Targeting
Python, HIVE, SAS, SQL, Advanced Excel
Basic statistical technique and algorithms

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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