American Express

Senior Analyst-Control Management

Posted On

May 21, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

June 15, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.

The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk.

GCS is looking for a first line of defense (1LOD) Senior Analyst, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing & Reporting. The Senior Analyst will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Senior Analyst, Risk Assessment Reporting will:

Identify opportunities for new automated & custom analytics solutions around all areas of GCS RCSA & NPG.

Manage work on ad hoc requests from Senior Management/strategic stakeholder/GCS leadership.

Engage in multiple initiatives, lead, or support ongoing Program Specialty projects and provide consultative expertise focused on win-win solutions.

Translate complex analytical outputs into easily digested insights with clear recommendations.

Conceptual thinking skills and ability to identify and implement technical solutions across multiple platforms to aggregate data and achieve process automation and improve group’s productivity.

Drive innovation – develop new and enhanced reporting models by utilizing best in class tools and capabilities.

Required Qualifications:

Data Insights: Ability to absorb team problem statements for use in developing reporting that generates insights and offers conclusions or recommendations for specific actions or program enhancements using data.

Forward Thinking: Enable smart technology solutions to manual data manipulation activities and enable availability of reporting with least manual intervention.

Consistency in Delivery: Able to thrive in a matrix organization that involves multiple sub-teams as well as be able deliver reporting requirements to senior leaders in time.

Self-motivated and able to thrive in a white-space environment adapting to ad-hoc requests and shifts in direction. They should also work collaboratively with the business units in analyzing data to enable the business to mitigate the operational risks identified.

Preferred Qualifications:

· 2+ Years experience in operational risk, data analytics, finance or operations management

· Graduate or Post Graduate Degree in Statistics/ Mathematics/ Economics/ Engineering/ Management

· Experience building integrations to aggregate data across multiple systems (e.g. Tableau, SQL, Python)

· Advanced Experience with Microsoft Excel

· Experience in financial services industry

· Experience in at least one of the following:

· Knowledge of risk management and key risk metrics.

· Qualitative solutioning /Problem solving in complex & unstructured environment.

· Ability to conduct comprehensive analysis and elevate key risk outcomes from the analysis.

· Strong analytical skills, ability to interpret data and understand complex processes with the goal of providing meaningful insights to inform business strategy.

· Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced complex environment.

ORMCM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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