American Express

Operations Support

Posted On

June 12, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 6, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Associate Implementation will sit within Central Onboarding Team – India supporting ICS.

How will you make an impact in this role?

Set up of the client in MYSU liaising with WS to facilitate rapid & accurate set up
Liaising with internal teams including Sales, GNA, MCO, GCO, Risk, LO
Coordinate internal client communication, completion & processing of Corporate Account Set ups
Ensuring at work profile is set up for the customer on priority
Ensure all MIS, associated products are set up correctly
Establish & monitor the process at each implementation stage to provide support to Acquisition / Sales teams with client set up
Provide administrative support to Leader for the implementation of new corporate card, BTA CPC & CMC sales to achieve charge volume

Minimum Qualifications

Strong understanding of the Commercial Card systems, and MIS tools
Ability to build and leverage strong working relationships and collaborate across regional teams
Strong analytical skills; Superior customer service skills
Past Experience: Minimum 1- 4 years of experience in BFSI Industry
Academic Background: Graduate in Commerce

Functional Skills/Capabilities:

Understanding of Finance
Experience/ Knowledge of AML, KYC
Technical Skills/Capabilities: Good knowledge of MS Excel

Preferred Qualifications

Knowledge of Corporate Services Procedures preferred
Strong administrative skills and is detail oriented

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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