American Express

Analyst - Compliance Quality Control Review

Posted On

Dec. 23, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

March 15, 2026

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.

How will you make an impact in this role?

The GFCSU’s Quality Control Review (QCR) Team performs ongoing monitoring of Anti-Money Laundering (AML) investigations performed by Global Financial Crimes Surveillance Unit and US Investigations to ensure adherence to legal and regulatory standards as well as internal procedural requirements.

Conduct quality control reviews of Financial Crime Compliance processes (AML, EDD, Screening) processes managed by the GFCSU and USIU, which includes evaluating cases after initial decision is made to ensure adherence with procedural and regulatory guidance.
Provide real time feedback to analysts if a material or non-material error is identified.
Close all cases after review is completed. This includes correcting any errors prior to submission for closure if required.
Assist in BAU case investigations based on business needs.

Minimum Qualifications

Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk
Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact
Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment
Detail-oriented with strong verbal and written communication skills

Preferred Qualifications

Self-motivated with an ability to learn quickly and independently
Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus
Bachelor’s Degree preferred
Ability to handle sensitive information in a confidential and professional manner

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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