Amazon

News Monitoring Specialist, Rapid Response Team

Posted On

April 10, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Apply By

April 29, 2025

Job Description

Amazon is looking for a detail-oriented, high-judgment, quick-thinking News Monitoring Specialist to join Amazon's Corporate Communications team. Our strategic media operations team serves as Corporate Communications' first line of defense, supporting multiple public relations teams by monitoring online news and forums, identifying notable stories or posts, managing Amazon's general public relations inquiries, and flagging inaccuracies and emerging negative narratives. This team is foundational to the overall operation of Amazon's public relations function, giving team members unique experience and insight into how communications operates at a large company.

Key job responsibilities
We are looking for a candidate who is detail oriented and extremely organized. They will need to be internet savvy, possess a solid understanding of current events and the media landscape, and be able to sift through the internet noise with an eagle eye for topics that are relevant to our business. This role requires candidates to read and assess high volumes of information in order to identify potential reputational issues, spot emerging news trends across both traditional and social media channels, learn and use search tools to help find critical information, and contribute to communications reporting. The Specialist will ensure PR teams and senior leaders are never caught off guard by reputational issues through timely flagging and routing of media inquiries. This is a critical support role within the organization that requires relentless attention to detail and a passion for finding a needle in a haystack.

The ideal candidate is self-motivated, able to work in a global team environment across different time zones, problem solve and possess a can-do attitude, and exercise sound judgment and critical thinking. This role requires the ability to multitask, meet tight deadlines, and switch gears at a moment's notice; previous experience in a fast-paced environment is preferred. The candidate must be highly organized and react with appropriate professionalism and urgency to situations that require a quick turnaround. The successful candidate will plan ahead, look around corners, manage their time effectively, and take initiative when they see a process is inefficient or broken. This position may require flex hours.
- Bachelor's degree in Communications, Journalism, Writing, Research, or related field
- 2+ years of communications, monitoring, analysis or related experience
- Knowledgeable about Google, Bing, and other methods to search the internet
- Understands boolean logic and social media listening
- Strong organization and proficiency working in Microsoft Outlook, including managing multiple accounts
- Passion for processes, mechanisms, and data management
- Demonstrated ability to follow media trends and stay current on news developments

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