Amazon

Trainer

Posted On

April 22, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

May 13, 2025

Job Description

Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.
Trainer will
• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
• Design/customize training content to meet regional needs and track compliance to these training materials
• Analyze and understand data to suggest improvements for training and operations

Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
•Update NHO status on every 2 hours for ALFA associates
•Track on site LBD status & monitor completion & defects
•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
•Follow up with TLs and AMs for 222 Coaching completion
•Perform Learning Index Audit
•Daily LC monitoring and take action as per report
•Conduct ILT / VILT for Associates on-demand topics
•Handling LMS user management.
•Work with Content developer to drive content creation, updation, improvisation.
•Drive adoption of learning intervention
b)Associate Onboarding: FC
•Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC
•Conduct Training sessions
•Deploy FC Refresher Training on LMS
•Alignment with Store POC/OE/TW for Training execution
•Drive Completion in partnership with operations
d)Learning Index Report: FC
•Route Plan Creation for FCs
•Conduct Audit and drive through regional presence
•Create and share Learning Index Audit Report
e)Coordination and Data management
•Support in Learning Ambassador certification
•Aligning Weekly Learning Calendar based on business priorities
•Weekly/Monthly Calendar Creation
•Weekly Learning Dashboard
•Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
•L&D WBR - status and new task assignment
•Traveling multiple sites Feedback collection and collations
•Publish Learning Day End Report
Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC
•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
•Update NHO status on every 2 hours for ALFA associates
•Track on site LBD status & monitor completion & defects
•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
•Follow up with TLs and AMs for 222 Coaching completion
•Perform Learning Index Audit
•Daily LC monitoring and take action as per report
•Conduct ILT / VILT for Associates on-demand topics
•Handling LMS user management.
•Work with Content developer to drive content creation, updation, improvisation.
•Drive adoption of learning intervention
b)Associate Onboarding: FC
•Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC
•Conduct Training sessions
•Deploy FC Refresher Training on LMS
•Alignment with Store POC/OE/TW for Training execution
•Drive Completion in partnership with operations
d)Learning Index Report: FC
•Route Plan Creation for FCs
•Conduct Audit and drive through regional presence
•Create and share Learning Index Audit Report
•Aligning Weekly Learning Calendar based on business priorities
•Weekly/Monthly Calendar Creation
•Weekly Learning Dashboard
•Daily Dive Deep on critical problems
•L&D WBR - status and new task assignment
•Traveling multiple sites
•Publish Learning Day End Report
An individual who is well versed in learning need identification process, set program strategy and design customized offerings based on the need identified for skill building.
Has a good understanding of Learning Management Tools and is able research, design and develop content to offer programmatic solutions with multiple connection points.
Is able to independently manage internal/External stakeholder relationships and oversee the development of facilitators.
Identifies opportunities for improvement and owns projects to drive problem resolution. Is able to prepare reports in excel and have analytical view to make strategies

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