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Oracle
Job Description: Support Renewal Advsior- Renewal Admin
Primary Focus:
The Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for our customers in Japan and the Asia Pacific. Our ongoing goal is to improve on-time renewal, simplify customer renewal experience, embrace technology to improve productivity and efficiency, and to protect Oracle's contract base.
The Support Renewal Advisor (SRA - Renewal Admin) is responsible for Oracle's Premier Support renewal business operations. Primary responsibilities will be as below:
Desired candidate:
Qualifications:
Bachelor degree in any major preferred or equivalent
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