American Express

Analyst-Risk Management

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

SABE is an Enterprise Utility, tasked to ensure enablement to support business growth across sales and marketing organizations by providing accurate Performance Reporting & Analytics, Global Incentives Servicing, Data Platforms & Capabilities. The current role comes under Merchant Data Platforms & Capabilities which supports a wide range of GMNS platforms and products.

Responsibilities:

  • Ideate and drive complex and large business transformation initiatives/products
  • Identify relevant trends and improvement areas in data & UI products
  • Lead requirement gathering to validation of products in Rally working with business and tech teams
  • Create User stories, refine features, groom and then test them during UAT and PIV
  • Drive Customer satisfaction metrics
  • Manage & Deliver on time high quality analytics
  • Conduct deep analysis to uncover trends, recommend business solutions and implement strategic initiatives

 

Minimum Qualifications

  • Expertise in broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights
  • Technical knowledge on Hive, Python, Tableau, Big Data, GCP (Preferred)
  • Product Owner experience on Rally
  • Minimum 3-4 years of experience in Data Analysis & Data Management with strong knowledge of Amex Systems
  • Bachelors in Engineering or related fields

 

Preferred Qualifications

  • Preferred: Experience in Payments/Financial Sector and roles across multiple business units

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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