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American Express
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Functional Description:
Creative Governance Team (CGT) plays an important role in US marketing campaign execution by reviewing marketing creative materials to make sure they are accurate.
Role & Responsibilities:
· Ensure efficient communication across levels and stake holders
· Ensure proper tracking and reporting of requests, issues, follow ups
· Provide support to Marketing by attending meetings to ensure the marketing materials adheres to the creative governance procedures and can obtain approval from CGT.
· Review fully approved marketing communications to validate all legal, compliance and Brand governance required edits have been incorporated and no additional edits have been made to the fully approved communication
· Ensure the Required Final Format of the communication is validated and stored in the tool of record
· Engage with key review stakeholders and marketing to resolve issues related to CGT comments and/or the CGT review process
· Understand the nuances of the various communication channels leveraged by marketing.
· Delivering against quality and speed metrics
· Providing outstanding customer service to marketers across the enterprise
· Reporting key performance indicators for the CGT process
· Implementing process enhancements and transformations
· Strong verbal and written communication skills
· Excellent interpersonal skills with the ability to partner with and influence others
· Ability to clearly communicate issues and explain required edits
· Target driven and self-motivated
· Strong persuasive skills and Self driven approach
· Able to work in a highly dynamic environment and able to multi-task.
Minimum Qualifications:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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