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American Express
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Functional Description
The Enterprise Risk Management (ERM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, is responsible for establishing and maintaining the Company’s overall risk management and governance framework. The team is also responsible for ensuring that risk management activities are being conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.
The ERM team is responsible for setting up frameworks for emerging risk types including technologies like Artificial Intelligence (AI) and Generative AI (Gen AI) and their adoption by the Company while ensuring safety and soundness. AI and Gen AI demonstrate potential in the areas of enhancing protection, productivity, and growth, but also introduce novel and heightens existing risks.
The Director, Artificial Intelligence (AI) Risk Management is an emerging leadership role focused on managing the risks associated with the development and deployment of artificial intelligence (AI) systems within American Express.
The incumbent will be responsible for designing and executing on the overall risk management and governance framework for Traditional AI and Gen AI adoption at the Company. We are seeking an experienced leader to be a part of this exciting journey.
Responsibilities:
Qualifications:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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