American Express

Associate - Product Design

Posted On

Sept. 11, 2024

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Oct. 6, 2024

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Role Description

The Associate Product Designer creates user - centered experiences and interfaces for products and solutions which improves end-to-end user journeys. As this Associate Product Designer you will support our digital data and platform tools, work on the product experiences that colleagues across Amex use to store, access and analyse our customer data. You will work closely with product managers, engineers, and other designers to deliver best-in-class UX artifacts to assist in the creation and optimisation of our tools. You’ll also have the support of your design leader and a wide community of designers with a goal to continuously develop our craft and share learnings with one another. This role will report to the Manager of Product Design.

Key Responsibilities

Build visually appealing and intuitive user interfaces for our digital products, considering usability and user-centered design principles
Develops familiarity with problem-identifying methodologies, research and processes
Participates in design presentations and provides support for internal presentation delivery
Conducts and analyses user research, capture feedback, and build wireframes, prototypes, and user flows to ensure efficient user experiences
Collaborates closely with product managers, engineers, and other designers to gather requirements, provide design insights and ensure design consistency across platforms and devices
Assists senior team members in the creation of basic concepts and prototypes

Skills

Accessibility Design
Customer Journey Mapping
Design Thinking
Product Strategy
Prototyping
Requirements Gathering
Wire-framing

Requirements

At least 1 year of experience working in a product design organisation or partnering directly with designers in such an organisation
You have familiarity with user- centered design methodologies, research, and processes
You can drive collaboration among partners and teams
Being proactive and able to take problem solving initiative
Strong in written and verbal communication and able to document and share processes and activities in an engaging way

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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