American Express

Analyst-Data Analytics

Posted On

Dec. 6, 2024

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Feb. 2, 2025

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Lead the Way. We’ve Got Your Back.

Join Team Amex and let's lead the way together.

Business Overview:

International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) is an established function unit within ICS with the mission to unlock growth and enable ICS to become the fastest growing segment within American Express.

ICS COE Business Analytics team sits within ICS COE and is the analytical engine that enables business growth through data and insights across international markets. This is an outstanding opportunity in a high visibility role that will work very closely with marketing and COE team within ICS COE to provide meaningful analytics and actionable insights to help create “Acquisition Acceleration” and premium marketing and portfolio analytics” strategies.

Responsibilities:

Develop analytic and performance monitoring tools using Hive and SQL to extract and transform data and Tableau, Excel to visualize results.
Provide supporting analytics for projects which influence transformational growth initiatives as part of American Express’s international strategy, including Small Business (SBS) growth initiatives, by identifying the right data sources for information for reporting capabilities.
Collaborate with the marketing and finance teams to streamline and align on SBS channel mapping to correctly attribute the acquisitions.
Support in the regular leadership updates by utilizing the existing performance reporting tools
Prospect Performance tracking of the acquisitions in partnership with the Investment Optimization, Finance and Enterprise Analytics teams
Strong partner management ability to understand the needs and translate the business problem into analytic metrics and build ad hoc analysis around that

Critical Factors to Success:

Interest in developing reporting capabilities and analytic tools with a sharp eye toward end-user experience.
Ability and desire to apply knowledge of data and analytics to identify opportunities for growth in product and marketing context.
Ability to nurture relationships with key stakeholders and partners from across the Blue Box.
Strong project management experience across multiple stakeholders/teams.
Strong communication skills (written and verbal) and stakeholder management.
Enthusiastic, team-oriented with strong intellectual curiosity.

Minimum Qualifications:

Qualifications - External

The ideal candidate will have:

Degree in a quantitative discipline (Statistics, OR, Economics, Quant Finance, etc) or degree in business/finance/economics with quantitative focus preferred, or equivalent industry experience is a preference
Bachelor’s degree or equivalent.
Proficiency in leveraging Hive or SQL or Python for data manipulation & analysis.
Experience with Excel pivots and Tableau for visualization is a plus

Data driven and analytical mindset + Strong financial/business acumen, attention to detail
Strong financial acumen and structured approach to problem solving.

· Familiarity with credit card economics & acquisition process through different channels

· Familiarity with performance tracking tools like investment trackers and data repository is a plus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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