American Express

Director-Recruiting

Posted On

July 30, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Aug. 17, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the fauture of American Express.

Function Description:

The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide a great colleague experience every day. The Talent Acquisition & Onboarding function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience.

How will you make an impact in this role?

Partner with the technology, digital, analytics & risk leaders to understand strategic workforce plans, hiring requirements, priorities, and talent bar for incoming candidates.
Lead a team of recruitment managers and recruiters to complete functional/regional TA strategy and bring great STEM talent to the organization.
Deliver outstanding Candidate and Hiring Leader experience.
Identify areas for improvement for regional TA processes and communicate findings to leadership in support of continuous improvement.
Identify, implement and lead diversity recruitment initiatives, partnerships with local & global teams and outreach to build a proactive pipeline of diverse talent at all levels of the organization.
Use data analytics and reporting to inform functional/regional TA strategy.
Build and assess recruitment performance Key Performance Indicators/SLAs and adjust strategy and processes accordingly for continuous improvement.
Analyze relevant cross-business data and trends and external market data to inform strategy.
Partner with the Recruitment Operations team to ensure 100% process compliance, system adherence, risk management to deliver a more integrated and seamless approach to recruitment service delivery.
Partner with Recruitment Marketing team for efficient use of talent brand tools, marketing resources and employer brand promotion opportunities.
Manage the market relationships with approved vendors and suppliers

Requirements

15+ years of in-depth recruitment experience in fast paced technology, digital, analytics & risk recruitment environment.
Expertise successfully building & leading an inclusive team of diverse recruitment professionals.
Prior experience in developing recruiting strategies and maintaining relationships with key partners, hiring managers and HR leaders.
Deep expertise and ability to identify, attract & hire technology, digital & analytics professionals
Understanding and knowledge of the India talent landscape and relevant sourcing channels.
Experience leading large-scale hiring drives and implementing centralized, consistent hiring processes.
Experience working in a team environment that emphasizes group contributions and collaboration. Influences team members with creative changes and continuous improvement,
Demonstrated successful experience in relationship management/partner engagement. Ability to interact with people at all levels and to develop strong client relationships.
Ability to run many projects/tasks at the same time, perform under pressure and under tight deadlines.
Excellent communication skills with ability to deliver compelling executive presentations to senior leaders.
Outstanding communication, leadership, people and organization skills.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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