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American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Role Name: Reporting & Analytics
Function Description:
Global Strategy & Enablement (GS&E) brings together the company’s external and internal servicing functions, and includes the below world-class organizations:
· GSG Automation,
· MIS & Analytics Team, and
· Sales and Business Enablement, which provides many of the vital internal services that make American Express run efficiently.
Sales and Business Enablement
Sales and Business Enablement (SABE) within GS&E is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE Performance Reporting and Insights team is to ensure that Consumer, Commercial and Merchant businesses have timely and accurate reporting, insights and forward looking actions to help drive business performance.
Responsibilities:
Role Name: Reporting & Analytics
Purpose: Enable decisions & productivity across the enterprise by delivering best in class reporting, actionable insights & forecasts
Academic Background
Critical Factors to Success (Outcome Driven):
Business Outcomes:
Ensure timely & accurate delivery of reports and insights for teams by defining appropriate constructs & determining suitable approaches to build, publish and track business performance.
Deliver business performance reporting & analytical data support to business units.
Provide forward looking trends, predictions, triggers that enhance productivity.
Automate and standardize reporting processes.
Leadership Outcomes:
Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
Demonstrate learning agility, make decisions quickly and with the highest level of integrity
Lead with a digital mindset and deliver the world’s best customer experiences every day
Platforms
Big Data Platforms: Cornerstone
Visualization Platforms: Tableau
Advanced MS Office Suites (Word, Excel, PowerPoint, Access)
Amex Platform Knowledge: CS/ CODL
Dashboard Creation
Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
Functional
Preferred:
Predictive Analytics, Automation experience
Behavioral
· Enterprise Leadership Behaviors
· Learning agility
· Agility
· Resilience
· Collaboration
· Will to win
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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