Oracle
Siebel Config
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Siebel Config at customer site in Delhi-NCRShould have hands on experience in Siebel upgrade, Configuration/Admin/EAI/EIM
Siebel Config at customer site in Delhi-NCRShould have hands on experience in Siebel upgrade, Configuration
Experience on JavaScript, Siebel Configuration, eScript, VB Script, Workflow, Assignment Manager, EAI.
Holding Certification in Siebel 7.8 or 8.0 / 8.1 would be preferred.
Holds experience in both Technical and Functional Design Document.
Holds experience in Inbound and Outbound integration using web services.
Experience with Oracle Siebel CRM Configuration; Business Components, Views, Applets, Roles & Responsibilities, Workflow, eScript
Experience in Data Migration and deployment Strategies.
Experience in Java Scripting, HTML and Enterprise JavaBeans would be nice.
Hands-on experience in design development involving Order Management, Pricing Product Config
Experience in setting up Siebel Tools and understanding of Siebel Data Model.
Should hold excellent communication and presentation skills.
Career Level - IC3
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