Amazon

Sr. Risk & Resilience Manager (APAC Lead)

Posted On

Feb. 16, 2024

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Investigation & Loss Prevention

Apply By

Oct. 1, 2024

Job Description

We are looking for an experienced and dynamic Risk professional willing to expand the envelop by adopting innovative ways to build a more resilient operations.
Sr. PM Risk & Resilience (APAC Lead) will strengthen resilience capabilities within APAC region by driving key R&R Program initiatives and effectively engaging key stakeholders using standard frameworks and mechanisms. This position will manage country specific Resilience managers and drive best practices within the region.
To effectively leverage the capabilities of IMT members and driving performance management objectively will be couple of critical KPIs among others.

Key job responsibilities
Key Responsibilities:-
• Translate threat identification into risk assessments, risk treatment plans, mitigation strategies, and escalation frameworks
• Lead country-level crisis calls and ensure timely placement/adoption of mitigation measures.
• Establish guidelines/workflows/frameworks to empower SLP cluster/regional leaders to lead/drive crisis scenarios effectively
• Define, apply, and defend requirements as well as test, remediate, and enhance risk management controls
• Drive initiatives to leverage Incident Management Team’s (IMT) capabilities and strengthen the sites incident/crisis management capabilities
• Conduct IMTex/Table Top Ex for Regional/Country Leaders in partnership with SLP team and other stakeholders
• Develop, monitor, and report on internal metrics, goals, and key performance as well as risk indicators to drive continuous improvement
• Identify control deficiencies and engage with internal teams to measure impact, design, and drive remediation
• Review and prioritize risk-based mitigation recommendations, partnering with internal stakeholders to secure funding and manage projects to successful resolution

A day in the life
This position will directly report to Sr. Risk & Resilience Manager (APAC) and manage a team of Country specific Resilience Managers by translating threat identification into risk assessments, risk treatment plans, mitigation strategies, and escalation frameworks. You will operate in a highly diversified and volatile environment which includes numerous regulatory and law enforcement environments, cultures, languages, criminality levels, as well as national, political, social, and security complexities across APAC.
No one day is the same, so you should expect the unexpected and be able to re-prioritize workloads. One day you may be managing operational risk at an enterprise level and the next advising the business on new delivery models. You will develop and manage a risk governance framework that ensures the standardization and consistent application of risk policy and standards across the APAC region. You will monitor existing and evolving threats, assess risk level changes to drive increased preparedness, and enable business adaptation as well as absorption of changing risk conditions. You will develop risk strategies that ensure a given risk is managed within the risk appetite. You will identify control deficiencies and engage with internal teams to measure impact, design, and drive remediation. You present assessment results to stakeholders throughout the business to drive alignment on risk management strategies and train, advise, as well as partner with other teams in identifying, managing, and mitigating risks through robust standards and processes. You partner with teams across the globe to coordinate risk assessments to analyze current risks and identifying potential security risks that are affecting operations across the region, improve global risk management processes, and implement global standards.
As the APAC Risk & Resilience Lead, your work is both strategic and tactical: you develop and implement strategic goals and roadmaps and drive strategic initiatives impacting the entire APAC Security and Loss Prevention team, but you also manage the daily workload of your team. You set your team’s project and program management direction and you will be accountable for your team’s performance. Thus, you ensure that the team can effectively deploy resources to deliver their work. You risk assess and prioritize incoming workload to ensure delivery meets service level agreements with internal customers and avoid adverse impact to the business. You will use your knowledge and expertise to coach as well as manage your team and to remove blockers preventing them from achieving their goals and objectives. You manage the planning of recruiting as well as frugal deployment of resources. Finally, you will engage senior management from across APAC to build a culture of risk management awareness, ensure a positive working relationship, and understand opportunities to support.

About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Risk Management team does this by creating and maintaining risk frameworks to ensure continuation of our business, providing risk assessments, risk preparedness, contingency planning, and incident response as a service to business and operational Security and Loss Prevention teams. We provide strategic, tactical, and operational mechanisms by working closely with senior management and various other support teams in a global framework. We accomplish this through policies and standardized guidelines based on best practices, using technology to eliminate subjectivity, complexity, and variation, identifying, preparing for, and mitigating the impact of adverse events, and auditing our practices to ensure compliance and consistency.• A relevant degree or degree equivalent (e.g., Business Administration, security, risk, political science)
• Minimum four years of Amazon work experience
• Relevant advanced experience in risk management, resilience, loss prevention, or a related field
• Relevant advanced experience with any of the following: security programs, vulnerability assessment, risk assessment, compliance, audit, quality management, gap and threat analysis, statistical analysis
• Lean Six Sigma Certified
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Proficiency in written and verbal English

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