Amazon

Process Assistant, GSF Last Mile

Posted On

May 20, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

June 10, 2025

Job Description

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Key job responsibilities
We're seeking a Process Assistant for our LM operations. In this role, you will be responsible for:

- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations
- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
- Driving performance management of your team members. Preparing and implementing training and development plans for associates.
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand-in for Area Manager.
Ability to manage day and night shifts.
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

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