Capgemini

ServiceNow HRSD Design Lead | 9 to 16 years | Pan India

Posted On

May 20, 2025

Location

Bangalore, Karnataka

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

June 11, 2025

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Strong experience as ServiceNow HRSD BA.
SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting.
Ability to lead analysis, design work to provide solutions to business problems.
Ability to present the SN HRSD solution (Global Template, already developed) to business stakeholders and gather requirements.
Should be able to answer questions related to SN HRSD.
Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach.
Work with business stakeholders to break down HRSD business requirements into workable SN solution design.

Primary Skills

ServiceNow HRSD BA/Lead.
ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD.
ServiceNow HRSD Designing/HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent.

Secondary Skills

Data Visualization

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Job Description

Job Description

Primary Skills

Secondary Skills

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