Capgemini

SAP CS/Service Management | 4 to 12 yrs | PAN India

Posted On

April 2, 2025

Location

Bangalore, Karnataka

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

June 4, 2025

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Primary Skills

SAP CS/Service Management Knowledge:
- Service Order & Notification Management
- Service Contracts, Warranty, and Maintenance
- Field Service Management
- Integration with SAP MM, SD, PM, and FI/CO
SAP Configuration & Customization:
- Configuring service orders, notifications, and contracts
- Master data setup
Business Process Knowledge:
- End-to-End Service Management
- Service Level Agreements (SLAs)
- Service Cost Management
SAP Reporting & Analytics:
- Report creation and KPIs tracking

Secondary Skills

Project Management:
- SAP implementation & agile methodologies
Technical Skills:
- Basic ABAP, SAP Fiori, and SAP HANA
- SAP Cloud Integration
Business Process Reengineering (BPR):
- Process mapping and optimization
Customer Relationship Management (CRM):
- SAP CRM integration for customer service
Soft Skills:
- Communication, problem-solving, and stakeholder management
Industry-Specific Knowledge:
- Industry-specific configurations and compliance

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Job Description

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Secondary Skills

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