Capgemini

Service Now Developer | 6 to 12 years | Mumbai, Bangalore, Pune, Hyderabad |

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Primary Skills

  • Proven experience as a ServiceNow Developer with expertise in designing, developing, and deploying ServiceNow applications and integrations.
  • Strong knowledge of ServiceNow modules such as Incident Management, Change Management, Service Catalog, CMDB, and Asset Management.
  • Proficiency in JavaScript, HTML, CSS, and web technologies for creating custom scripts and interfaces.
  • Experience with REST and SOAP web services for integrating with third-party applications.
  • Skilled in ServiceNow scripting (client scripts, business rules, UI policies, script includes).
  • Hands-on experience with ServiceNow Orchestration and automation workflows.
  • Expertise in ITSM, ITOM, ITBM, and Service Portal development.
  • Familiarity with ServiceNow IntegrationHub for low-code integrations.
  • Experience with Performance Analytics for creating custom reports and dashboards.
  • Strong problem-solving, analytical, and troubleshooting skills.
  • Ability to collaborate with cross-functional teams and business users to deliver solutions.
  • Knowledge of Agile methodologies and ServiceNow's ITIL best practices.

Secondary Skills

  • · Experience with ITIL processes and frameworks.
  • · Knowledge of Agile methodologies.
  • · Familiarity with ServiceNow ITSM, ITOM, and other modules.
  • · Certification in ServiceNow Administration or Development.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 


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