Capgemini
Sales Support - Mumbai | Bangalore - 6 to 12 Years
Job Description
Job Description
This role involves working closely with offshore and onshore leaders and their teams to support all Go-to- market initiatives.
- Creation of content and sales enablement collaterals for Customer Experience Offerings meant for internal audiences – Account executives and Sales reps.
- Managing and building of proactive pitches and client-facing collateral.
- Building of relevant collateral and coordination with various onshore stakeholders for internal Capgemini events to familiarize Sales Reps and Account teams with the CX portfolio.
- Ensure all content follows defined templates
- Support information requests and market research requests (search, collate, package and provide right insights and content) for account planning and sales pursuits.
- Support case study/reference requests for pursuits.
- Collaboration (via emails, calls,etc.) with various Practice teams, SMEs, Account Executives across DCX to gather and build content.
- Work with onshore team in building of relevant content for internal portals as well as external websites.
- Sales Operations: Maintenance of sales pipeline and understanding of CRM systems with ability to support requests to build relevant reports and dashboards.
Job Description - Grade Specific
Skills/Qualification
- 4-5 years of relevant experience
- Strong stakeholder and project management skills
- Excellent written and verbal communication skills - should be able to translate technical content into business parlance and build strong marketing and sales-enablement collaterals.
- Ability to work in a matrixed environment
- Strong multi-tasking skills
- Ability to manage conflicts efficiently
- Ability to coordinate between various stakeholders and manage multiple tasks at once.
- Proficiency in MS Office – PPT, Word, Excel.
- Good to have: Prior knowledge of Digital Customer Experience & experience in Marketing roles.
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