KPMG
Digital Next IT ServiceNow Manager
Job Description
Job Description:
Need to have Implementation and Scripting experience on ITSM module and either one of these following SecOps / Discovery /HRSD / CSM / FSM / ITBM / Orchestration / Service Portal / CMDB / Service Mapping / Event Management / ITOM
Key Skills:
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Service-now for custom Application Design & Development.
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
- Hands-on design, development and deployment experience with the Service-now platform.
- Hands-on migrating data from different tools into ServiceNow.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes.
- Should have good integration experience using either one of the following – REST / SOAP / API / Web services
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