Capgemini

SAP-Service Delivery Manager

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Total Experience Required Overall -9-12 Years Only.

Location: Bangalore Only

  • Provide leadership, direction, and team alignment, fostering collaboration and a shared vision across teams.
  • Mentor teams in technology, architecture, and application delivery while ensuring a high standard of execution.
  • Drive operational improvements, transformation programs, and enforce effective processes and controls.
  • Manage time effectively, remain adaptable and creative, and ensure successful project delivery in AMS/development environments.
  • Willingness to travel to client/project sites, demonstrating professionalism and stakeholder engagement.

Your Profile

  • Techno-functional expertise in SAP/ERP/Oracle/Custom Applications with strong problem‑solving and risk/issue management.
  • Experience in project leadership, business case justification, Agile/Scrum delivery; Scrum Master (mandatory) and PMP (desired).
  • Strong capabilities in program planning, SOW creation, financials (budget/P&L), and high‑value solution deployment.
  • Proven ability to lead multiple Scrum teams, drive operational excellence, automation, tools implementation, and quality governance.
  • Excellent communication, ability to present technology POVs, mentor teams, stay updated with trends; strong MS Project, Excel, PowerPoint, JIRA, ServiceNow preferred.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


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