Capgemini

Mainframe Batch Scheduling Admin-Japanese Bilingual

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Your Role

  • Provide L1.5 support for Batch Monitoring operations using BMC Control-M.
  • Monitor; execute; and manage batch jobs to ensure timely completion and adherence to SLAs.
  • Perform basic troubleshooting of batch failures and anomalies; escalate complex issues to L2/L3 teams.
  • Assist in the configuration; monitoring; and maintenance of Control-M environments.
  • Maintain and update operational procedures; runbooks; and service documentation.
  • Adhere to ITSM best practices; KPIs; and SLRs, and report performance metrics regularly.

Your Profile

  • 2+ years of experience in Batch Monitoring / Batch Operations.
  • Hands-on experience with BMC Control-M and batch scheduling environments.
  • Strong understanding of ITSM frameworks; documentation; and compliance requirements.
  • Ability to work in support environments with shift-based operations, if required.
  • Proficiency in English (verbal and written).
  • Japanese language proficiency – JLPT N2/N3 or above.

What will you love working at Capgemini?

  • Exposure to global enterprise environments and Japanese clients.
  • Opportunity to work on mission-critical batch operations using industry‑standard tools.
  • Structured learning and growth through certifications and continuous improvement programs.
  • Collaborative culture focused on service excellence and operational stability.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com


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