IBM

Industry Cloud Risk & Client Excellence Program Specialist

Posted On

Oct. 28, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 22, 2024

Job Description

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk.

Your Role and Responsibilities
The Cloud Risk & Client Excellence Specialist provides support for those looking to take a risk-centric approach to their digital transformation for application modernization to cloud. This role also helps clients and internal IBM partners to understand key security issues, risks, exposures, and helps develop approach to meet business needs. Key areas of responsibility include:
FS Cloud Platform & Risk Office Program

Conduct control mapping assessments and produce formal reports showing how the IBM Cloud Framework for Financial Services control requirements compare to key industry and regulatory standards/requirements, as well as financial institutions' (FIs) internal control frameworks
Hold discussions with internal stakeholders and clients on an ‘as needed’ basis to walk them through the results of various mapping assessments
Support effectiveness and continuous enhancement of the FS Controls Framework and associated methodology by identifying/documenting additional requirements, based on the outcome of controls mapping efforts, that further drives the security and risk architecture
Work with client and service partner account teams to support risk and controls tracks focused on winning clients
Coordinate with the IBM Cloud BISO, Compliance teams, Offering Management, and strategic partners in confirming completeness and on-going enhancements of the FS Controls Framework
Provide subject matter expertise to strengthen controls design and implementation effectiveness
Partner with IBM Cloud Service/Software, IBM Cloud BISO, Infrastructure, and ISV Ecosystem teams to complete risk evaluations enabling FS Validation approvals for IBM Cloud Services/Software, MZRs, and ecosystem partners (ISVs)
As part of risk assessments, identify risks, threats, vulnerabilities, potential anomalous flows and interactions, considering potential mitigating/compensating factors
Develop internal and client-facing collateral providing insights and transparency into the FS Validation and risk assessment processes
Develop new and enhance existing FS Risk Office program methodology/process documentation
Oversee multiple in-flight assessments, ensuring program aims are delivered in a timely manner
Maintain team's Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)

Client Excellence Program

Help support teams managing the Financial Services Cloud Council and Forum community by sourcing and curating content (blogs, videos, podcasts, etc.) related to risk management in the financial services space
Assist with researching and writing content that reflects in-depth knowledge of industry’s trends and company’s objectives
Help support the teams managing the Client Advocacy, Cloud Executive Sponsor, and the FS Cloud Council programs

Required Technical and Professional Expertise

Bachelor’s degree in cybersecurity, computer science, information systems, marketing, or related field
5+ years of cybersecurity, IT risk management, IT audit and/or compliance experience, particularly within the financial services sector
Professional certification such as PMP, CISA, CISSP, CISM and CRISC
Hands-on experience in risk management and/or compliance capacity addressing security & compliance matters for regulated clients
Understanding of global financial services regulatory bodies that oversee technology and cybersecurity risk in the industry, e.g. FFIEC, FCS, RBI, EBA (DORA), APRA, OSFI, MAS, CMORG, ECUC, and EUCS
Prior experience of proof reading/interpreting regulations along with ability to gauge possible associated risks
Strong proficiency of multiple security, IT Compliance and auditing standards including but not limited to, NIST Cybersecurity Framework, NIST 800-53, COBIT, ISO 27001, CRI Profile, OWASP, ITILv3, and CSA
Subject matter expertise in IT operations & security control domains such as application security, cloud security, container security, change management, disaster recovery, data center operations, information and network security
Exceptional leadership, attention to detail, time management, facilitation and organizational skills including the ability to exercise influence with or without direct management responsibility
Creativity and judgment to move between multiple projects within the business
Excellent communication (verbal and written) and interpersonal skills, and an ability to effectively communicate with both business and technical teams, as well as clients (attention to detail crucial)
Demonstrated discretion and independent judgment, especially in matters of significance to IBM and clients

Preferred Technical and Professional Expertise

Master’s degree in cybersecurity, computer science, information systems, marketing or related field
8+ years of cybersecurity, IT risk management, IT audit and/or compliance experience, particularly within the financial services sector
Strong content editing skills and attention to detail
Experience with cloud transformation risk management journey
Practical knowledge of security in application development, DevSecOps, and threat modelling

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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