IBM

Sr. Process Analyst - Human Resource Operations - Recruitment

Posted On

Oct. 23, 2024

Location

Bangalore, Karnataka

Experience Level

Entry Level

Job Type

Permanent

Apply By

Jan. 3, 2025

Job Description

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As Senior Process Analyst – Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your primary responsibilities include:

Take ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success.
Conduct an initial assessment of candidate suitability.
Follow new methods with the approach for sourcing candidates and generating new leads.
Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals.
Utilize ATS to perform candidate screening (and other program tools).
Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool.
Update the status of Candidates on the Applicant Tracking System (ATS) regularly.
Perform other miscellaneous duties as required by management.

Required Technical and Professional Expertise

Graduate/Postgraduate with a minimum of 3-5 years of experience in recruitment standard methodologies (preferably in ITES / BPO / FA).
Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debriefing and offer stages.
Expertise in sourcing through social media channels and other innovative sourcing channels.
Demonstrable experience in partner management and strength to hold difficult conversations with them.
Build expertise in deep domain knowledge and understanding of business strategy and drive innovation.

Preferred Technical and Professional Expertise

Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set-up is preferred).
Equipped with consultative instinct, passionate about recruiting and not view the role as transactional Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage.
Ambitious individual who can work under their direction towards agreed targets/goals.
Proven change management and open to it good time management and working under tight deadlines.
Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed.
Maintain technical knowledge by attending educational workshops, reviewing publications.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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