IBM

Site Reliability Engineer

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your Role and Responsibilities
The IBM Cloud Platform Compliance team is looking for a talented, innovative and enthusiastic software engineering professional that will build automation to make our customers succeed. IBM Cloud Platform Compliance has a global cloud presence that continues to grow and expand its reach. Our automation engineering team is responsible for delivering compliance at scale for all IBM Cloud platform services. As a trusted platform, first-rate security, fail-safe reliability and exceptional quality is of the utmost importance.

An IBM Cloud Platform Site Reliability Engineer you will specialize in ensuring the reliability, resiliency and security of our systems. Bringing a unique blend of knowledge and skills in both software and systems, you will play a key role in analyzing business needs, identifying and solving problems, advising and designing solutions, building and testing, deploying and managing changes, and maintaining well-engineered information systems.

You will work in an agile, collaborative environment to build, deploy, configure and maintain systems for IBM. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career.

Key Responsibilities:
  • Develop and enhance your technical knowledge via projects and assignments, as well as through IBM’s world class learning platform
  • Automate repetitive tasks, processes, and workflows to increase efficiency and reduce human error.
  • Set up and maintain monitoring and reporting to uphold compliance posture for IBM Cloud services.
  • Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools, procedures, or processes
  • Identify and investigate issues, using troubleshooting techniques to drive issues towards a resolution
  • Proactively identify issues and improvement opportunities.
  • Ensure software meets all requirements of quality, security, modifiability, extensibility etc
  • Collaborate with other professionals to determine functional and non-functional requirements for new software or applications
  • Work in a global team collaborating with IBMers to share recommendations, solutions and ideas


Required Technical and Professional Expertise
  • Experience in programming with Python or Go
  • General scripting skills in at least one language
  • Understanding of Cloud/DevOps/SRE engineering
  • Knowledge of automation and configuration management tools
  • Ability to manage multiple tasks, while ensuring that commitments and timetables are met
  • Excellent written and verbal communication skills as well as flexibility to work with team members in other time zones


Preferred Technical and Professional Expertise
  • Familiarity with any major cloud provider
  • Familiarity with Docker, Kubernetes/OpenShift

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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