IBM

SRE

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

In this Site Reliability Engineer role, you will work closely with entire IBM Cloud organization to maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities:
  • Ability to respond promptly to production issues and alerts 24x7
  • Execute changes in the production environment through automation
  • Implement and automate infrastructure solutions that support IBM Cloud products and services to reduce toil.
  • Partner with other SRE teams and program managers to deliver mission-critical services to IBM Cloud
  • Build new tools to improve automated resolution of production issues
  • Monitor, respond promptly to production alerts, Execute changes in Production through automation
  • Support the compliance and security integrity of the environment
  • Continually improve systems and processes regarding automation and monitoring


Required Technical and Professional Expertise
  • Excellent written and verbal communication skills.
  • Minimum 3+ years’ experience in handling large production systems environment
  • Must be extremely comfortable using and navigating within a Linux environment
  • Ability to do low level debugging and problem analysis by examining logs and running Unix commands
  • Must be efficient in writing and debugging scripts
  • 3-5+ years of experience in Virtualization Technologies and Automation / Configuration Managements
    • Automation and configuration management tools/solutions: Ansible, Python, bash, Terraform, GoLang etc. (at least one)
    • Virtualization technologies: Citrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one)
    • Monitoring technologies: Zabbix, Sysdig, Grafana, Nagios, Splunk, etc. (at least one)
  • Working knowledge with Container technologies: Kubernetes, Docker, etc.
  • Flexibility to work on shifts to handle production systems


Preferred Technical and Professional Expertise
  • Good experience in public cloud platforms, Kubernetes clusters and Strong Linux skills for managing services across microservices platform, good SRE knowledge in Cloud Compute, Storage and Network services

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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