IBM

Digital Technical Specialist: Red Hat

Posted On

Nov. 6, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 22, 2024

Job Description

Introduction
Red Hat, an IBM company, offers world-class solutions on On-prem, Public ,Private and Hybrid clouds.
A Solution Architect (Digital) role (what we internally call a 'Digital Tech. Specialist') in IBM means a career where you're leading prospective clients towards Red Hat products and technology. In this role, you will be a focal part of IBM's core strategy focusing on Hybrid Cloud with AI. You will work as the solution architect supporting a team of account owners for key territory accounts, directly impacting adoption of emerging solutions to develop, run and manage workloads of mission-critical workloads. This includes solutions for Infrastructure , Application development , Middleware , Containerization and management and automation of IT infrastructure.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM's products and services

Your Role and Responsibilities
In your role as a Digital Sales Technical Specialist, Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients.

Your key responsibilities will include the below:

Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions and interlock with Digital Sellers on territory strategies.
Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
Ability to identify, create and progress new opportunities as measured by Tech OI and technical activities.
Understands client needs and proactively influence clients’ decisions and improve depth and breadth of customer technical capabilities.
Influence the clients’ technology strategy and recommend solutions that bring maximum value of Red Hat products
Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition
Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
Collaborate with Marketing and Sales to build proactive sales plays that help uncover new Red Hat opportunities
Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
Driving client satisfaction such that clients become promoters of Red Hat solutions
Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
Position the value and advantages of assigned specialty/brand products in comparison to the competition

Required Technical and Professional Expertise

At least 5+ years' experience in the technology industry with experience in presales, sales engineering or consulting
Ability to interpret and articulate customer business and technical needs
Understanding of complex enterprise solutions and architectures
Knowledge about Platform /Infrastructure/Application modernization /Automation + PaaS/Cloud
Knowledge of Infrastructure (especially datacentre product knowledge); Applications (Legacy application, Monolithic applications, Micro services, Containerization); Architecture (Monolithic, Micro services), Kubernetes, Dockers
Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
Results-driven, collaborative team player attitude
Excellent communication and listening skills with a strong focus on client satisfaction
Strong personal integrity and an affinity with technology

Preferred Technical and Professional Expertise

Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling
Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies
Knowledge on Chanel eco system/Partner eco system

About Business Unit

Digital Sales' in IBM is evolving with a team that's being reshaped for an exciting future.
We're building the next generation technology sales team to break beyond boundaries with innovative approaches, and new ways to engage prospective clients. Autonomous and specialized, we're moving from an approach of just simply 'showing' to also 'co-creating' with customers on their business critical, world-changing solutions.
Join our team and be at the forefront of innovation with a cloud solution that doesn't limit our clients' options.
We offer enterprise-grade performance; reliability needed more than ever in a post-pandemic economy, and end-to-end security for all remote work demands. All via hybrid clouds, which enable our clients' freedom from one premises or another whilst offering your career an abundance of accelerated opportunity in a space that's experiencing exponential growth. Now and for many years to come.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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