Introduction We are looking for a Design Manager who can guide our creative design team and and empower them to deliver exceptional end-to-end customer experiences. You’ll join the worldwide design organization for Sustainability Software – a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that help our customers make more informed and data-driven decisions about how to manage their businesses and services. You will be a Design Manager on IBM Maximo Application Suite, a market-leading suite of applications that are used for the maintenance and operations of large physical assets such as bridges, solar plants, and roller coasters. The experienced leader will mentor designers with various creative backgrounds and career experiences and set up the design team for success.
Your Role and Responsibilities
Deliver on a customer-centered strategy by setting high-level design goals to ensure a consistent and engaging experience.
Shape the design culture by setting a high bar for performance and design excellence, and addressing performance misalignment in a prompt and human-centered manner.
Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
Translate research into outstanding user experiences, stewarding design from concept to final code.
Own operational outcomes managing project tasks and deliverables using agile methodologies.
Drive alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of user’s needs and behaviors.
Pursue disciplined innovation, with emphasis on cross-functional collaboration, experimentation, and learning.
Communicate, collaborate, and innovate — promoting positive cross-discipline product culture on a regional scale.
Make data-driven decisions –from one source of truth– with a bias for understanding and action.
Promote an environment of psychological safety for interpersonal risk-taking that allows the design team to spend more time towards high-performance goals.
Review designs of the multi-skilled design teams, improving the work while growing the designers and supporting career their development.
Foster a team culture of diversity and transparent collaboration.
Advocate for and facilitate human centered design in everyday work.
Required Technical and Professional Expertise
At least 10+ years of experience that demonstrates strategy, leadership, and collaboration on complex problems.
5+ years' experience as a design lead/people manager.
Demonstrated evidence of managing relationships across the stakeholder spectrum (internally and externally with clients).
Recognized thought leader in design with external eminence at a regional or national level.
Known for transformational leadership and sustained record of excellent design work and leadership, while actively contributing to developing the design profession.
Experience leading teams towards the successful delivery of high-quality designs to market.
Contributes to developing strong leadership pipeline.
Preferred Technical and Professional Expertise
Experience in enterprise software design and delivery
Experience in mobile and desktop design and delivery
Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices.
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.