IBM

QA Manager

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Who are you :
The Software Development QA Manager is responsible for leading and managing a team of software engineers to develop, deliver, and maintain high-quality software solutions. This role involves strategic planning, project management, and fostering a collaborative and innovative environment. The QA Manager works closely with other departments, including product management, quality assurance, and operations, to ensure that software projects meet business objectives and customer needs.

We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.

What you will do:
  • Team Leadership: Lead, mentor, and manage a team of software developers. Foster a positive and productive work environment.
  • Project Management: Oversee the planning, development, and delivery of software projects. Ensure projects are completed on time, within scope, and within budget.
  • Technical Oversight: Provide technical guidance and expertise to the development team. Ensure best practices in coding, testing, and software design.
  • Collaboration: Work closely with product managers, designers, and other stakeholders to define project requirements and deliver high-quality software.
  • Process Improvement: Continuously improve development processes and practices to enhance efficiency, quality, and team performance.
  • Recruitment: Participate in the recruitment and onboarding of new developers. Build and maintain a high-performing development team.
  • Performance Management: Conduct regular performance reviews, provide constructive feedback, and support the professional growth of team members.
  • Budget Management: Manage the software development budget and ensure optimal allocation of resources.
  • Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.

How we’ll help you grow:
  • You’ll have access to all the technical and management training courses you need to become the expert you want to be.
  • You’ll learn directly from expert developers in the field; our SME's love to mentor.
  • You will have the opportunity to work in many different areas to figure out what really excites you.


Required Technical and Professional Expertise
  • 10+ years of experience in managing a team of software QA engineers.
  • Lead, mentor, and manage a team of software engineers, providing guidance, support, and performance feedback.
  • Foster a positive and productive team culture, promoting professional development and career growth.
  • Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and on budget.
  • Develop project timelines, manage resources, and coordinate with other departments to achieve project goals.


Preferred Technical and Professional Expertise
  • TestRail Experience
  • Basic understanding of Networking Concepts
  • Basic understanding of Kubernetes and Microservices development is a plus
  • Basic understanding Security & Compliance is a plus

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio  designed for cognitive business and optimized for cloud computing.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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