IBM

Information Developer

Posted On

Nov. 7, 2024

Location

Bangalore, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 29, 2024

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation but may also be UI text, sample code, videos or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

Step in and be part of IBM System Development Lab community, outstanding for its innovation and team spirit, offering one of the broadest project portfolios of hardware and software technologies within the IBM Corporation.

Engineers in our team work inside a highly agile development environment and are responsible for the full software development life cycle – ranging from designing and implementing of the new product features, testing for industry-leading quality assurance over to continuous product delivery as well as supporting our global customers. You should be thrilled by emerging technologies with our software products for future Mainframe and Cloud-based markets.
"What you will do (Roles & Responsibilities) :
As a Technical Writer (Information developer)/ Editor, you will be responsible for writing, editing, and publishing high-quality documentation for Products on IBM z Systems.

Decipher technical documents for IBM Z Systems and associated Software and be able to write procedures and documents required for client reference.
Gather inputs from development/engineers, document the features/defects , Release notes and publish documentation in IBM Documentation.
Use IBM guidelines, correct grammar and style guide and document accordingly.
Work with developers to ensure document accuracy.
Review written technical documents for clarity, grammar, spelling, punctuation, content, and style. Make any necessary corrections to technical documents.
Ensuring that all written content meets IBM standards.
Developing, communicating and adhering to goals for content, workflow, and the aim of writing.
Work on automation where possible and think of process improvements.
Work end-to-end on release cycles from analysis of requirements up to publishing content.
Work collaboratively with team members, leads, developers, quality engineers, project managers, and usability experts to document our products and make our product easier to use.
Write technical documentation for developers including concept documents, how-to guides, and API reference documents.
Design and organise documentation sets for new features.
Rewrite and reorganise existing documentation to improve the customer experience.
Edit, clarify, and proofread documents written by others and coach non-writers on ways to improve their writing skills.
Manage documentation projects and take responsibility for the quality of documentation.
Should help the team to evalelize the product deployment procedures, product features, Upgrade procedures etc...as blogs, small videos, POC documentations.

Required Technical and Professional Expertise

6+ years of relevant industry experience,
Good communication and inter-personal skills
Ability to decipher technical documents and write from a user perspective. *
Ability to understand new features from developers and write a document on same explaining the features in a manner easily understood and usable by Customers.
Ability to pick up tools and knowledge in the ever-changing environment quickly and able to deliver as per schedule with quality.
Proven experience as a technical writer / Editor and in working with a variety of style guides.
Strong writing, editing, and proofreading skills.
Documentation Development Life Cycle knowledge.
Technical documentation knowledge using various tools, Git, and GitHub.
Excellent communication skills: verbal, written and presentation.
Exposure to video editing tools

Preferred Technical and Professional Expertise

Knowledge about Cloud technologies and emerging trends
Knowledge about Virtualization concepts and understanding of Linux
Excellent communication skills: verbal, written and presentation.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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