Infosys

Consultant - Business Consulting (Digital Transformation)

Posted On

June 29, 2024

Location

Bangalore, Karnataka

Experience Level

3 - 12 Years Exp.

Job Type

Permanent

Apply By

Oct. 6, 2024

Job Description

Responsibilities: • Ability to extract insights on user needs, prioritize, highlight key challenges and opportunities in the current state, and apply user-centered design principles to create intuitive and user-friendly interfaces. • Ability to create storyboards, user flows, experience/ journey maps, service blueprints, concept prototypes, low to high-fidelity wireframes, facilitate design thinking workshops and ideation sessions, and define service blueprints. • Collaborate with UX researchers to plan and collaborate to conduct usability testing sessions. • Deliver on time, identify and manage risks to ensure timelines are met, and escalate where needed. • Adhering to the design system and brand guidelines as laid out by the client team. Advocate for the use of design system components in product development. • Ability to create production-ready screens and work with the tech team for hand-offs. • Facilitate design thinking workshops both in person and virtually using tools like MIRO/ MURAL, etc. • Use Design Governance, SWOT Analysis, Feasibility Assessments, Gap Analysis, Business Cases, Capability and Capacity Assessments, etc., to communicate ideas and solutions. Educational Requirements Bachelor of Engineering,Master Of Business Adm. Additional Responsibities: Preferred Qualifications • Master’s degree in Product, Service, Interaction, or relevant Design academia. • Demonstratable in-depth knowledge and implementation experience to scale innovation and Digital Products using Lean, Agile, and SAFe methodologies. • Experience in working in design ops and design governance. • Experience in the e-commerce/Internet/mobile space. • Financial services and banking industry creating back-office and front-office experience. • Proven ability to deliver under tight deadlines and challenging constraints. • Ability to collaborate within the firm and leverage existing resources. • Demonstrated thought leadership and ability to conceptualize and drive new solution/service offerings and take them to market. Technical and Professional Requirements: Basic Qualifications • Bachelor’s degree or foreign equivalent required. • Minimum 3 years of relevant experience in Human Centered Design (HCD) or other relevant field with at least five years of experience at a top-tier consulting firm or large digital agency. • Expertise in creating compelling design ideas and concepts and communicating them through storyboarding, wireframing, and prototyping. • Self-starter with a strong background in leading teams and mentoring juniors. • Excellent presentation and facilitation skills, and the ability to build relationships with management and leadership for product and design at various levels. • I have worked collaboratively with product owners and developers in an agile environment. I am also able to easily liaise with Finance, Business, and Technology teams.

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