Infosys

ECSSSP - Client Solution Lead - CSG

Posted On

July 2, 2024

Location

Bangalore, Karnataka

Experience Level

7 - 14 Years Exp.

Job Type

Permanent

Apply By

July 10, 2024

Job Description

Responsibilities: 1. Prospecting The Client Solution Lead will conduct research and data gathering exercise for specific prospects / pursuit and create solutions based on the analysis. S/He will assist or create collaterals for pro-active pitches to identify business opportunities and arrive at innovative proposition, in order to identify pain points of the prospects and map services across Infosys to address those pain points and assist with appropriate information for lead generation. 2. Pursuit The Client Solution Lead will create pursuit plan and response plan for small sized proposals in the practice for specific service offering. He/she will be responsible for the pricing/estimation for the pursuit. Client Solution Lead will coordinate and contribute in customization of collaterals, case studies and any other supporting documents for the specific response, drive and contribute on solutions and approach, procure the approval from various authorities (Senior Management, DAG (Deal Advisory Group), High Risk, Legal, OCM, QD, as required), identify and upload re-usable content from the response/oral presentations in order to deliver the appropriate response for small size pursuits and deliver appropriate response to sections / parts of large / complex deals. 3. Knowledge Management The Client Solution Lead will create re-usable content that includes solutions across sub-sectors of a vertical leveraging Infosys IP, solutions and frameworks and maintain the central repository of artifacts. S/He will follow-up with Unit Delivery teams for latest case studies / collaterals, contribute to thecommon value design community by providing Unit -specific data, create re-usable content to be used in proposals and attend KM sessions from different Units in order to build reusable knowledge assets. 4. Research and Analysis The Client Solution Lead will develop Industry-specific reports as per the publishing calendar, competitive intelligence reports, and company analysis reports as per the Target Account List, generate reports on a periodic basis and create Win-loss analysis report in order to assist with appropriate information for differentiation with respect to competition and continuous improvement. Educational Requirements Graduate Additional Responsibities: Knowledge: Software Engineering processes, Knowledge of any one technology, estimation methodology, Market intelligence and analysis, industry knowledge and organizational processes Skills: Communication, presentation, inter-personal skills 1. Prospecting  Number of pro-active pitches worked on  Feedback on research outputs by internal clients (Marketing / Sales / Senior Management) 2. Pursuit  Conversion ratio by value and number  Pursuit feedback 3. Knowledge Management  Number of documents submitted / published  Number of components re-used 4. Research and Analysis Feedback on research reports 5. Visit Management  Number of visits handled  Feedback on visit handling Technical and Professional Requirements: None

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