TCS
Service Design and Transition
Job Description
• Minimum 3 years’ experience in an IT management discipline, preferably service management
• Very strong verbal and written communication skills
• Capability to lead meetings, often with 10+ participants.
• Influencing and negotiation skills and experience of dealing with all levels of management
Desirable
• ITIL Foundation (v3 or v4) qualification, preferably with specialism in service design, service transition and service operations
• Qualification or experience in an industry standard IT governance framework, e.g. COBIT or Sarbanes-Oxley
• Experience of global financial services or fintech industries
• Experience of working in a multi-vendor IT service environment
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