Infosys
Networking-SDWAN/LAN/WAN/WLAN/Routing/Switching
Job Description
Responsibilities: • Primary role would be working on daily operational activities, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. • will be gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. • Working with Clients daily to work on the issues raised by clients and resolving the issues. • Preparing reports on the tickets which are being worked on and share those detailed reports on a weekly basis with the clients. • Will be working with our L3 Engineers to support the planned activities from the network end before and after the implementation to validate everything is fine from Network end. • Work with L3 team to support the project related activities such as office Move, New office built, ISP Migration activities. • Working with L3 team to Configure and deploy L2 network devices such as Switches, routers, VLAN and Access points in offices. • Updating the Clients/ Stakeholders with the detailed report of the issues being worked on for Major Incidents. • Regularly following up/ working with the vendor (Third party) to resolve the issues Educational Requirements Bachelor of Engineering Additional Responsibities: Primary Skills: Networking (Switching and Routing), Cisco DNAC, F5 Load balancer, Infoblox, Cisco ISE Technical and Professional Requirements: • Hands on Experience in Installation, Commissioning and Configuration of CISCO, HP, ARUBA, D-Link, Digisol, Netgear Access points, Poe and Non-Poe Switches, load balancers. • Thorough understanding of L2 network protocols like Ethernet, VLANs, STP, RSTP, VTP, MAC addressing, ARP and Frame Relay • Proficiency in configuring L2 switches, Access points using CLI for vendors like Cisco, HP etc., • Excellent problem-solving skills to diagnose and resolve Network issues. • Familiarity with Network monitoring tools and ability to analyze data to identify potential problems and optimize network performance. • Worked on layer 3 concepts such as IP routing, Subnetting, static and dynamic routing protocols. P Understanding of network virtualization concepts such as VLANs, VXLAN, and VTP which can be valuable in modern data center environments.
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