Infosys

Video, STB and OTT Engineer

Posted On

Dec. 23, 2024

Location

Bangalore, Karnataka

Experience Level

7 - 9 Years Exp.

Job Type

Permanent

Apply By

March 31, 2025

Job Description

Responsibilities: • Experience in Media/ Video domain: Knowledge of video processing components, Broadcast and Streaming operations. • Good understanding of how video streaming works. • Experience in configuring Video Streaming devices like Encoders, Packagers etc. • Proven experience in monitoring-control of broadcast environments for Satellite based content delivery. • Technical proficiency in using and enhancing monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic, Raptor], Prometheus, Splunk, Elk, Ineoquest, Harmonic VOS) to analyze and identify faults. • Experience with scripting languages such as SQL, python, and UNIX shell scripts • Strong knowledge of incident management, including monitoring automated/manual alerts, triaging issues, and applying appropriate remediation through SOP’s. • Demonstrated ability to handle outage management and drive the resolution of service disruptions. • Expertise in managing and implementing change activities, including pre- and post-change validations. • Experience with bridge management and effective communication with internal, external, and vendor stakeholders for issue resolution. • Ability to oversee the escalation of incidents, ensuring timely resolution both internally and externally. • Experience in alert management, recovery, incident management and service ownership, specifically for Satellite Broadcast (DBS) application. • Proven track record of collaborating with engineering and development teams to resolve issues and provide feedback for automation improvements • Work with team to implement process improvements to enhance operational efficiency and service reliability • Ability to work in team in diverse/ multiple stakeholder environment • Good communication skills Educational Requirements Master Of Comp. Applications,Master Of Engineering,Master Of Technology,Master Of Science,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor Of Technology,Bachelor of Engineering Additional Responsibities: None Technical and Professional Requirements: None

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