Merck KGaA

Expert

Posted On

July 16, 2024

Location

Bangalore, Karnataka

Experience Level

D - Professional (4-9 years)

Job Type

full-time

Apply By

Jan. 28, 2025

Job Description

Your role The Functional Consultant for the SAP PS & PM - Project Systems and Plant Maintenance acts as E2E responsible for the Project to Decommission stream topics to provide state of the art solutions and services. This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements. The Functional Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests. This will be done by leveraging technical skills provided by external partners. In this role we require an excellent knowledge of SAP PS & PM (P2D) and the adjacent modules combined with a good understanding of associated business processes with ERP systems. Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands. Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs. This includes periodic reviews and the use of defined processes to hand over new services. PS & PM is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position. Responsibilities (optional) Ensure customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance. Secure minimal business disruption on application go live based on proper design and formal project hand-over process. Coduct Fit-to-Standard workshops, Analyze and prepare documentationManage vendor service performance against below processesEstablish the required improvements plan as per identified gaps and/or defined requirementsSecure timely issuance of periodic performance report and annual service reviews Incident Management Lead the resolution of critical or complex incidents including related crisis management when appropriateCoordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc) Problem Management Lead master plan and priorities toward ticket elimination and automationProactively suggest possible solutions and propose an action plan for improvement to management Change and Release Management Establish documentation of current and target application architecture (incl. CMDB)Establish and implement the Life Cycle Mgmt plan for applications in scopeSecure Change Management processes in line with relevant SOPsEnsure complete and accurate handover documents created prior to production releaseManage the application portfolio at the most appropriate level of release Project Delivery Lead technical design of applications/solutions in portfolioProvide technical services and functional advice on the implementation of business applicationsProvide functional/technical support to project teamsProvide the technical input for defining and maintaining the development standard and guidelines Who you are: Education/Professional Experience Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration10-year experience in software or applications services5-year experience within an international environment Languages English mandatory (written and spoken)An additional language (German, Spanish or Portuguese) is an asset Skills & Competencies Strong interpersonal and organizational skillsStrong written and oral communication skillsWillingness to travelAbility to make difficult decisions and act autonomouslyIntegration skills regarding the use of functionality within SAP PS & PMExpert knowledge in Result and Progress Analysis, RRB using DIP profile, Assembly processing and Profitability Segment.Expert knowledge and Experience in configuration of SAP PPMExpert knowledge in Portfolio Management, Collaboration Projects (cProjects), Capacity Planning & Financial Planning.Good knowledge in Integration between SAP PPM & SAP ECC 6.0Good knowledge in Preventive, Calibration and Refurbishment Maintenance Processes and Master Data in PM like Eq. FL, Work Centers, Plans, Counters, Tasklists etc.,Good knowledge in Serial Number ManagementGood knowledge in Spare Part Management and Integration knowledge with Procurement processGood knowledge in External Service and CATSBasic working knowledge in Fiori apps and Mobile Maintenance in SAP PMGood Working knowledge in IDOC's Basic knowledge in ABAP - debuggingBasic knowledge in Archiving IT Process roles (optional) Operational Vendor Management & ReportingIncident ManagementProblem ManagementChange and Release ManagementProject Delivery and Service IntroductionApplication Life Cycle ManagementDisaster Recovery Planning and TestingInformation Security – Patch Management, Information classificationOperational Compliance – DP, GxP (user management), licenses management, training plan and execution, FSA – error management of iDocs, BI session, transaction error We are an equal opportunity employer that values workforce diversity. We want everyone to be able to bring their best self to work every day which is why equality and inclusion is at the forefront of all our activities. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity

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