Merck KGaA

Account Manager-Digital Sales

Job Description

Job Title: Account Manager- Digital Sales-Industrial & Testing.Job Location: Jigani, Bangalore Role DescriptionResponsible for achieving assigned sales goals both primary & secondary for designated geography/Territory. Develop account plans and coordinate activities with appropriate internal stakeholders. Analyze accounts and territory and identifies opportunities to accelerate revenue growth. Engage with customers and channel partners to build and maintain a long-lasting business relationship through digital/F2F connect.  Manage the end-to-end sales process for assigned territory & accounts. Resolve customers challenges/issues by having regular interaction with internal stake holders.Proactively organize sales/marketing activities along with specialist, marketings teams and distribution partners (Digital /F2F) for assigned customers to build brand awareness. Maintain an in depth understanding of the competitive landscape within assigned accounts and territory.Maintain & learn new technical product and scientific knowledge. Maintain a cadence of account management activities including internal and customer facing business reviews. Input customer information and opportunities into the CRM system & take insights.Maps regional and country relevant account sites, buyers, and contacts Develop and maintain a short and long-term opportunity growth /opportunity pipeline. Leveraging digital tools to prospect, opportunity creation & improve sales conversion. Submission of all prescribed reports (Daily Sales Report, Monthly and Quarterly MIS (TTM, Channel Partner Annexures, KOPL), etc) and updating of data on Lead Portal (SFDC), and Opportunity Funnel (SFDC,etc).Awareness regarding competitor’s activities in the market and information in terms of pricing, schemes, systems/procedures etcHunt for new markets and customer base to grow business rapidly in assigned territory.Work closely with cross functional teams to understand the business and align concerned collaborators in delivering the results.Job Requirements Graduate/Postgraduate in science.MBA in Marketing would be an added advantage.Proven experience of 1-5 years in selling Laboratory chemicals.Track record of achievement in Sales, Marketing and Business Development roles.Should have excellent negotiation skills, interpersonal and communication skills to communicate effectively with customers, and different levels of internal and external customers.Should have experience in growing lab chemicals (chemistry & Biology) business rapidly.Customer Connect/Visit: 75% Digitally connect and 25% Direct connect (Filed visit). Must be result oriented, outspoken, and self – motivated.Go Getter attitude, Organized to deliver results consistently.Experience in selling chemistry & Biology products to different industries, testing labs, IVD Mfg. & applied.Ability to handle distributors of all sizes.Thorough knowledge of products which can be pitched to right customers.Demonstrate interpersonal skills of the highest Caliber.Must have professional selling and presentation skills to be able to influence key decision makers at customers.Work collaboratively with other team members to achieve & exceed assigned targets monthly.  


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