Merck KGaA
Analyst - Order Management
Job Description
Work as a team to support Process Solutions organization of Company’s LS to achieve the goal.Process service complaints in Trackwise and ERP.Hands on experience in ERP system SAP, Oracle and CRM tool SFDC.Knowledge of order management process and the concept of creating debit & credit.Partner with team to deliver quality services, enhance operational efficiencies.Process customer documentation requests and Process Leads in SFDC.Contribute to incremental revenue directly or indirectly. Complaint management – Handling service complaints.Create & assign Leads for Sales and Marketing team by critical thinking.Create orders in ERP/other tools for credit, debit, investigation and return and establish the strong follow ups with key partners to close the requests in SFDC.Coordinating with Customer master data team to update customer masters.Process on discrepancy area database request and quality task request in ERP system.Review of errors done by team and giving suggestion to mitigate the future occurrence.Build robust relationship with key partners and stakeholders. Who You are:Any Bachelor’s Degree from recognized university.Preferably with relevant experience in SFDC, SAP.Experience in Order Management / Service Complaints with 1-2 experience is preferred. Should possess basic knowledge of SFDC Functional Knowledge and ERP (SAP& Oracle) User Knowledge.Hands-on experience on ERP’s like SAP, SFDC.
Jobs at Bangalore
Capgemini
Business Advisor - A
Experienced Professionals
Bangalore, Karnataka
Last Date: May 14, 2025
KPMG
Technology Consulting-TE SAP-SD Sen…
KI Professional
Bangalore, Karnataka
Last Date: May 14, 2025
Amazon
Program Manager, Amazon Flex
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 20, 2025
Razorpay
Senior Manager, Payroll
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 24, 2025
Amazon
Device Associate, Quality Services,…
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 27, 2025
KPMG
Technology Consulting-TE Oracle Fin…
KI Professional
Bangalore, Karnataka
Last Date: May 21, 2025
KPMG
Technology Enablement SAP SAC-Analy…
KI Professional
Bangalore, Karnataka
Last Date: May 14, 2025
Capgemini
Products & Systems Engineer - B
Experienced Professionals
Bangalore, Karnataka
Last Date: May 21, 2025
Amazon
Senior Accounting Analyst
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 27, 2025
Amazon
Sr. Technical Program Manager, Amaz…
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 20, 2025
KPMG
Assistant Manager - SAP
KI Professional
Bangalore, Karnataka
Last Date: May 14, 2025
More Jobs at Merck KGaA
Merck KGaA
Associate Architect SAP OTC
E - Professional (10+ years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
IT Consultant - Quality & Complianc…
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 20, 2025
Merck KGaA
Infrastructure Cost Analyst & Forec…
C - Professional (1-3 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Project Manager
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Senior Cloud Platform Back-End Engi…
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 20, 2025
Merck KGaA
Staff Software Engineer
E - Professional (10+ years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Project Manager
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Process Engineer
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Technical Lead
D - Professional (4-9 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Specialist - Credit Release
C - Professional (1-3 years)
Bangalore, Karnataka
Last Date: May 20, 2025
Merck KGaA
Head of Sales - Pharma & Biotech
E - Professional (10+ years)
Bangalore, Karnataka
Last Date: May 27, 2025
Merck KGaA
Senior Software Engineer
C - Professional (1-3 years)
Bangalore, Karnataka
Last Date: May 27, 2025
Actively Recruiting Companies at Bangalore, Karnataka