Razorpay

Associate Manager - Ad Operations

Posted On

Nov. 6, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Nov. 22, 2025

Job Description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Razorpay was founded by<a href="https://www.linkedin.com/in/kumarshashank/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/kumarshashank/&source=gmail&ust=1660290870959000&usg=AOvVaw1H2eeqfjnUDt3iT_Cg-jfh"> Shashank Kumar</a> and<a href="https://www.linkedin.com/in/harshilmathur/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/harshilmathur/&source=gmail&ust=1660290870959000&usg=AOvVaw3k1sK1wrIz5HKLsZA8-mTC"> Harshil Mathur</a> in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. </span></p> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via<a href="https://razorpay.com/x/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/x/&source=gmail&ust=1660290870959000&usg=AOvVaw0ab_bX0WbaTqedmVsyWBbZ"> Razorpay X</a>) and enabling capital availability for businesses (via<a href="https://razorpay.com/capital/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://razorpay.com/capital/&source=gmail&ust=1660290870959000&usg=AOvVaw2ymFZuuzdG2i4lPyqQYP5I"> Razorpay Capital</a>). </span></div></div><p><strong>The Role:</strong></p> <p>This role will be responsible for supporting <strong>ad-network campaigns</strong> by managing operational workflows, campaign performance tracking, and cross-team coordination. The role involves working closely with <strong>Analytics, Finance, Product, and Business teams</strong> to optimize campaigns, streamline invoicing, and ensure smooth execution of advertising initiatives.</p> <h3><strong>Roles & Responsibilities:</strong></h3> <h4><strong>Campaign Operations & Support:</strong></h4> <ul> <li>Collaborate with <strong>Analytics</strong> to extract and format business data for decision-making.<br><br></li> <li>Assist in campaign <strong>go-live processes</strong>, including legal agreement follow-ups, merchant onboarding, and offer ID creation.<br><br></li> <li>Oversee the end-to-end go-live process for merchant promotions and TPAP promotions. </li> </ul> <h4><strong>Funnel Tracking & Reporting:</strong></h4> <ul> <li>Track and share <strong>campaign performance reports</strong> (MIS, funnel efficiency, experiment results).<br><br></li> <li>Generate and distribute <strong>transaction reports for TPAPs</strong> in collaboration with the analytics team.<br><br></li> <li>Refresh the <strong>merchant database quarterly</strong> to ensure accurate targeting.<br><br></li> </ul> <h4><strong>Invoicing & Finance Coordination:</strong></h4> <ul> <li>Manage the <strong>end-to-end invoicing process</strong>, including data preparation, approvals, and follow-ups with Finance & clients.<br><br></li> <li>Coordinate with <strong>internal stakeholders</strong> to ensure accurate financial reporting.<br><br></li> </ul> <h4><strong>Administrative & Compliance Tasks:</strong></h4> <ul> <li>Handle <strong>customer opt-in/opt-out requests</strong> and maintain a tracker for campaign reference.<br><br></li> <li>Monitor <strong>pending leads in Salesforce</strong> and alert the business team for follow-ups.<br><br></li> </ul> <h3><strong>Mandatory Qualifications:</strong></h3> <ul> <li>1+ years of experience utilizing <strong>BI tools and data-driven decision-making</strong> to enhance campaign efficiency with tools like SQL and Tableau. </li> <li>Competent on Google sheets/ Excel</li> <li>Exposure in <strong>campaign optimization, analytics. </strong></li> <li>Good grasp of working with data, being able to use BI tools (basic SQL coding, use of Tableau/Querybook preferable), create RCAs if required</li> <li>Strong interpersonal and communication skills, clubbed with a “go-getter” attitude</li> </ul><div class="content-conclusion"><div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3a65a3c2-7fff-88ff-9e94-8ab11a050d04">Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. </span><br></span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span></div> <div class="gmail_default"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span id="m_2989597180337834284gmail-m_4972969247898306296gmail-docs-internal-guid-3d0a9248-7fff-a2fd-6fa3-5026f85768d7">Follow us on <a href="https://www.linkedin.com/company/razorpay/mycompany/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/razorpay/mycompany/&source=gmail&ust=1660290870959000&usg=AOvVaw0f6sCrv8Ce3IHBvN2Sev8Z">LinkedIn</a> & <a href="https://twitter.com/Razorpay" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Razorpay&source=gmail&ust=1660290870959000&usg=AOvVaw0ViuP9uutFg1qFCm2nHeh1">Twitter</a></span></span></div></div>

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