Virtusa
L2 SOC Analyst
Job Description
Job Description:
- Support Security Operations Center (SOC) as a shift lead, performing threat based detailed investigations, recommending incident detection methodologies, and providing expert support to incident response and monitoring functions.
- Be a technical and thought leader in driving KPI metrics, automation, analytics, and operational efficiencies.
- Provide recommendations to improve security postures or reduce security risk and assist in identifying opportunities for automation to save manual efforts.
- Ensure fullest quality of SOC service delivery, and help in maturing incident response actions, policies, procedures including process improvements.
- Act as escalation point for all advanced security incident escalations from L1 SOC analysts and responsible for all SOC activities or BAU happening in a shift (24/7 support).
- Perform review, enhance run books, operating procedures and playbooks, assign and prioritize tasks/incidents to SOC L1 team members.
- Manage incidents in pipeline including escalation of outstanding incidents, incidents requiring updates, and escalation of open incidents where necessary.
- Responsible for meeting SLA and leading SOC shift handover calls. Provide continuous improvement and on job training for L1 SOC analysts.
- Expert in analyzing logs from network devices, applications, infra services, platforms, security products and endpoint data using SIEM and various security technologies.
- Manage security event or incident investigations, and anchor/handle incidents by following industry well known incident detection, response frameworks like NIST, MITRE, etc.
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