Virtusa
PM (ATC)
Job Description
Bachelors degree in Computer Science, Information Technology, or related field Masters degree preferred.
Proven expertise 10plus years in managing ITSM related projects, including ITSM tool enhancement, service improvement, and change process optimization.
Strong knowledge and understanding of server, network, and database infrastructure.
Experience with ITSM tools and platforms ServiceNow, BMC Remedy, Jira Service Management.
Excellent project management skills, with the ability to lead cross functional teams and deliver projects on time and within budget.
Analytical mindset with the ability to identify problems, evaluate solutions, and implement effective strategies.
Strong communication, interpersonal, and leadership skills
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