Amazon
Sr. Operations Analyst, Amazon Pay
Job Description
Amazon seeks an Ops Analyst to support the Amazon Marketplace Payments Strategic Partnerships team within the acceptance organization.
This position will be focused on the Rewards initiative in the Payments org, which works on business development with retail category teams and external funders.
Key job responsibilities
Initially responsibilities will include:
• Handling end-to-end Rewards configuration process (intake to go-live)
• Coordination with internal/external stakeholders to iterate on promotion constructs/inputs and enforcing Rewards guidelines
• Collaborate with category stakeholders and bizops for performance tracking, CPGN funding, approval, & reconciliation
• Deepdive and resolve Rewards CX issues
• Implementing foolproof mechanisms to ensure error free operation
• Support new initiatives
• Supporting Payments Finance with data, KPI Dashboards, Reporting, etc.
The individual will also participate in the effort to define processes and be responsible for delivering necessary results to support the business and operational requirement. He/She, along with the Program Manager, will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results.
This role requires an individual with excellent operational, research and communication skills, and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.- 1+ years of sales experience
- Bachelor's degree
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