Morgan Stanley

Vice President - Market Regulatory And Outreach (Operations)

Job Description

We’re seeking someone to join our team as a Vice President  to work as part of the wider business analysis project team with a focus on back & middle office business change, risk and regulatory initiatives.

Role incumbent will be responsible for market regulation related risk and controls including governance, oversight, timely execution, quality, and client list management. In most regions, the VP will be supported by a hybrid resource model of in-country and Delivery Centre teams. The role will provide oversight of regulatory processes performed as part of client onboarding including: MiFID, EMIR, SFTR, FINSA, and others.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

•    Lead the management of the function, including recruiting, training, and onboarding team members 
•    Managing and monitoring including executing regularly scheduled client reviews to complete onboarding and maintenance regulatory requirements
•    Work closely with stakeholders to ensure onboarding and task targets are met including clearing blockers where required to drive productivity and quality
•    Conduct regular reviews to identify potential compliance gaps or weaknesses, and develop and implement remediation plans as necessary
•    Develop comprehensive KPIs, KRIs, and SLAs to monitor performance and set up governance cadence i.e., weekly, and monthly to ensure reporting and tracking of items including action plans to closure
•    Design and publish performance dashboard for management review
•    Drive and support continuous improvement initiatives to enhance services quality
•    Provide guidance and support to business units on market regulation related matters, including customer onboarding, due diligence, and ongoing monitoring
•    Collaborate with internal stakeholders, including senior management, compliance, legal, risk, and operations teams, to ensure a consistent and robust regulatory compliance culture throughout the organization
•    Building and maintaining strong relationships with our partners: Act as point of contact and escalation
•    Participate in Risk Assessment and Risk Controls exercises including representation on appropriate risk forums. Act as proxy for Direct reporting line on forums with prior agreement as required
•    Timely escalations and resolutions of issues 
•    Oversee the implementation and enhancement of market regulation systems and processes

What you’ll bring to the role:

•    Promote a culture of high performance and continuous improvement. Ensure adherence to local HR guidelines on effective people and performance management
•    Ensure staff receive appropriate training & development, assist in developing training plans & provide coaching where necessary Talent management including training, performance, capability, and capacity planning
•     Lead and manage a team of market regulation professionals, providing guidance, training, and support to ensure effective execution
•     Develop comprehensive product, client, and SME knowledge 
•    College/Bachelor/master's degree with 12 to 15 years of experience in related field
•    Excellent oral & written communication skills. English fluency is require
•     Strong planning and time management skills
•    Must be able to communicate comfortably with Senior stakeholder group across verticals 
•    Must be a team player and foster a team first environment and culture
•     Must have strong MS Office skills, specifically, Word, PowerPoint, Excel. Power BI desirable

What you can expect from Morgan Stanley: 

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.


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