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Oracle
As an Escalations Manager, you will bring business critical product issues to resolution and channel customers back to normal Support stream. You will strive to provide the highest level of customer support and satisfaction through collaborating with service teams from multiple Oracle lines of business in resolving product related issues that have a significant business impact on cloud customers.
The candidate should be a forward-thinking analytical person with a solutions-oriented mindset and with a potential to deeply understand the impact of technical challenges. In addition, they have effective communication skills to clearly articulate high-level technical solutions and drive technical decisions to solve challenging technical and business problems.
Oracle
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Oracle
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Oracle
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Bengaluru, Karnataka
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Oracle
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Oracle
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Oracle
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