Oracle

Credit & Collections Analyst 2-Fin

Posted On

Feb. 27, 2024

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Aug. 25, 2024

Job Description

Purpose of Role:

Cash applications team (Part of Order to Cash Group) is primarily responsible to ensure that all payments received in Oracle bank accounts are recorded on daily basis accurately. Cash applications team actively interacts with the customer/stakeholders and internal teams to derive on appropriate allocation of cash.

Scope of Role:

Cash applications for allocated region/country & No direct reports

Key Tasks/Responsibilities

Download bank statement from bank websites
Creation of receipts through different modes
Application of receipts with valid supporting documents
Research on unapplied/ unidentified receipts
Update trackers on daily basis to have control over the process and also to provide information to other interlinked processes
Clear Service request raised to cash apps queue within TAT
Good customer management skills to reach right point of contact for getting remittance details and also to process refunds
Reconcile customer accounts/payments
Process invoice adjustments
Responds to all queries both from Internal and external customers in timely manner per the agreed turnaround time
Works internally with other Oracle supporting groups i.e Order Booking, Collections, Credits, CDI, Supplier data desk, Contracts, Revenue Recognition, Tax, Controllers , Cash Management, Accounts Receivable and Accounts Payables teams to resolve all disputes raised by the internal/ external customers or to resolve unapplied/ unidentified cash
Reviews all aged receipts periodically to do subsequent write-offs

Requirements:

Bachelor’s degree
Proficiency in English
Excellent interpersonal skills and ability to communicate well verbally and in writing
4 plus years of experience in global companies preferred

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