Oracle
HRIS Analyst 1
Job Description
Job Title: Analyst, HR Services
Reports To: Senior Manager, HR Services
Essential Duties of the Position
- Work as a key member in JAPAC HR Services.
- Work with other regional process counterparts, partners, stakeholders, Country HRs, Business HRs, HR Privacy & Security, and Audit teams.
- Handle minimum two processes of employee lifecycle for 19 countries in JAPAC.
- Be the first point of contact for Oracle Employees pertaining to operations support, including but not limited to pre/onboarding, employment letters, personal and employment data changes in Oracle HCM, exit pack, HR systems and tools.
- Analyze data on given processes to produce trends and identify / plan improvement areas.
- Support in implementing process efficiencies and improvements. Identify and promote best practices.
- Contribute or lead projects that will improve customer experience, processes and systems in the global HR Organization by partnering with cross regional and functional teams.
- Act as Process Owner and Queue manager for assigned processes.
- Handle requests in Oracle Service Cloud ticketing system and meet the Service Level Agreement.
- Respond accurately, professionally, and timely to all requests.
- Ensure knowledge has been captured, organized, and shared timely.
- Build and maintain effective relationships with stakeholders.
Career Level - IC1
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