Oracle
Revenue Analyst 1-Fin
Job Description
Job Responsibilities
- Sound knowledge on the Quote to Cash process
- Knowledge of handling processes on Order Mgmt, SPM , AR, Cloud Ops, Provisioning is must
- Provides expert process knowledge support to team on queries coming up for Provisioning, Terminations, Customer Data, etc
- Experience in Fusion Business intelligence would be an added advantage
- Should manage all the escalations until closure.
- Responsible to work on RCA and ability to identify gaps in the End to End process & reports to business
- Should assist and guide the team members on the nonstandard cases
- Identify and push for process improvement/ automation wherever required
- Manage Stakeholder relationships & help imbibing Customer Centric Behavior
- Collaborates cross functionally to deliver on shared objectives
- Uses insight gained across organizational boundaries to inform future practices and increase synergies
Key Skills
- Should have advanced business communication skills
- Should have excellent presentation skills
- Should have strong analytical skills and problem solving capabilities
- Should be able to perform data analysis and should have reporting skills
- Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
- Demonstrate good listening and comprehension skills
- Should be a team player with good interpersonal skills
- Ability to prioritize and take decisions
- Should be result oriented
- Should give attention to detail
Key Competency
Communicating for Impact
- Gains 'win-win' outcomes with colleagues or customers
- Handles objections with authority and credibility
- Demonstrates ability to influence without authority
- Listens carefully and attentively to clarify and confirm understanding of others
- Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience
Collaboration
- Fosters collaboration between business leaders Secures broad support for initiatives from key players across lines of business (LOB)
- Builds reciprocal relationships with different parts of the business, partners and customers
- Easily builds networks and rapport with diverse groups Builds trust, mutual support and understanding with colleagues
Performance drive and Execution
- Perseveres to deliver against objectives and takes personal accountability for own performance
- Knows what level of performance is expected and how to get support as required
- Demonstrates attention to detail in all aspects of work
- Acts with a sense of urgency and confidence to deliver quality work in a timely manner
- Demonstrates resilience in the face of challenging situations
- Delivers results while ensuring compliance with Oracle's Code of Ethics and Business Conduct
Mastering Complexity
- Assimilates and evaluates new data and facts in a timely manner to support effective decision-making
- Gathers appropriate data and diagnoses root cause of issues
- Tackles problems enthusiastically; views problems as a challenge Recognizes problems; knows when to seek input from others or escalate to a higher level in a timely manner
- Draws accurate conclusions from qualitative and quantitative data.
Change Agility
- Shows willingness to adjust to changing work environments Offers ideas on where improvements could be made Works efficiently in situations of uncertainty.
Competitive Edge
- Demonstrates understanding of unique internal and/or external customer needs and how to meet them Implements improvements in efficiency, effectiveness, and productivity
- Values and explores ideas and suggestions made by others
- Considers alternatives to existing assumptions, practices, and thinking.
Inspirational Leadership
- Leads by example and personally models positive values, inclusive behaviors, and work practices
- Projects confidence, expertise, and authority
- Demonstrates integrity, honesty, and fairness in dealing with colleagues and customers
- Exhibits, promotes, and supports ethical behavior and business practices; complies with Oracle's standards of ethics and business conduct
- Proactively seeks feedback and focuses on developing relevant capabilities.
Basic Requirements
- This requisition is for English language resource for Sr.Analyst (IC1 Level)
- Any Graduate with 2-5 years of relevant experience
- Flexible to work in shifts MUST
- The Candidate should have degree in any of the streams and should have good command both in written and verbal communication
- Experience in SPM / OPC / TAS Knowledge / Order Management / CPQ/ IB / OKS / Service Contracts applications will be an added advantage.
Career Level - IC1
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